Barclays manages its banking operations with W4 from the credit chain to the lifecycle of accounts
Click here to consult the Case Study !Managing Bank Opérations
Optimize the management of credit attributions from the opening of an account to the publication of an offer, including the automatic routing between the different people working in the branch agencies and the back office.
Automate the flow of client information between the branch agencies and the back office by dematerializing the exchanges of instructinos for interal operations (transfers, account maintenance charges, etc.). Automate the treatment of account lifecycle (opening, changes and closing). The W4 workflow is complemented by the Hummingbird GED.
Securing the Flow of Information
Forms that are accessible from user work stations have replaced faxes and mail exchanges between the headquarters and the branch agencies.
The workflow application ensures the reliability of informaiton by avoiding errors thanks notably to form assistance (account numbers etc.)
Results
Strengthened Client Relations
Rapid and Pertinent Decision Making
ROI confirmed in 6 months
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