With total quality programmes and the emergence of IT tools, work methods have evolved rapidly.  Once the tools which assist different employees in the performance of different tasks have been put in place, there is no dialogue a between them and passing from one application to another for the accomplishment of the same task does not provide the desired visibility and the tools do more harm than good.  You will notice also that your employees do not have an environment which allows them to collaborate better and more easily without needing to resort to sending numerous emails. On the other hand, management needs tools to monitor and identify malfunctions in order to correct them and must then put them in effect itself, with the ability to resume manual control of  monitoring and measurement elements on a spreadsheet.

Thus, you dream of a working environment and tools which will facilitate exchanges and allow employees to  work on a single interface with more accessible and more reliable information, but without calling your information system and your way of working into question.

But do tools which can do that exist?

If they do, what are they?

The answer is yes. Business Process Management or management of professional processes  is the tool which is best suited to respond to problems in process management. Its purpose is  to create a space where there is an exchange and implementation of ideas and which links up all of the tools already in existence in your current information environment.  It also brings together tasks carried out by different  employees in real time around a process which respects defined procedures and the roles of each participant. In this way, a collaborative workspace is built around processes. BPM also enables us to manage and monitor the course of the different tasks, to better identify the sticking points and thus  ensure that your working environment responds in a more pertinent manner to the demands of the market. Finally, management possesses indicators which are collected automatically  at the time each action is performed by each one of the people involved.

However, the installation of a BPM installation is dependent on the knowledge which you have of your profession and  the functioning of your department. W4 has a software module which helps you to map all of your processes in a simple, intuitive manner. This mapping is then retrieved in the W4 Studio module which will rely on it to create your application.

Simplicity and efficiency, that’s what you are looking for and that is what W4’s Business Process Management can provide for you!